Individuals will not be refunded if paying/donating part of a larger bill for their school.
Money given as a gift separate from a specific event, or given through a fundraising service such as GoFundMe or KickStarter will not be refunded unless required by a specific services policy.
Schools and other sponsors will not be refunded after the service is provided unless the bill has been overpaid. The amount paid in excess will be used as a credit towards the next event with the same sponsor, or paid back to the event sponsor at their discretion.
Cancellations which happen three months or more prior to an event will receive a full refund if prepaid and won't be billed.
If a sponsor cancels an event less than three months from the start of an event they will still be billed for 50% of the event's cost. If the event was prepaid they will be refunded for 50% of the bill. Failing to find enough volunteers or the necessary funds, competing with a sporting event, or miss typing the date onto a school calendar are examples of hardships which will fall under this 50% cancellation policy. Please understand we are not likely to book an event within a three month window and will lose money if we don't charge to cover our expenses. Thank you for understanding and double checking your calendar before signing event contracts.
What if a major event like poor weather (example snow or ice storms), the death of a key community/school staff member, or a school wide emergency (ex: lockdown) force the cancellation of an event? In this case contact us and we will do our best to reschedule your event without any penalty.