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Refunds & Cancellations

5/23/2016

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REFUND POLICY
  • Individuals will not be refunded if paying/donating part of a larger bill for their school.
  • Money given as a gift separate from a specific event, or given through a fundraising service such as GoFundMe or KickStarter will not be refunded unless required by a specific services policy.
  • Schools and other sponsors will not be refunded after the service is provided unless the bill has been overpaid.  The amount paid in excess will be used as a credit towards the next event with the same sponsor, or paid back to the event sponsor at their discretion.
CANCELLATION POLICY
  • Cancellations which happen three months or more prior to an event will receive a full refund if prepaid and won't be billed.
  • If a sponsor cancels an event less than three months from the start of an event they will still be billed for 50% of the event's cost.  If the event was prepaid they will be refunded for 50% of the bill.  Failing to find enough volunteers or the necessary funds, competing with a sporting event, or miss typing the date onto a school calendar are examples of hardships which will fall under this 50% cancellation policy.  Please understand we are not likely to book an event within a three month window and will lose money if we don't charge to cover our expenses.  Thank you for understanding and double checking your calendar before signing event contracts.
  • What if a major event like poor weather (example snow or ice storms), the death of a key community/school staff member, or a school wide emergency (ex: lockdown) force the cancellation of an event?  In this case contact us and we will do our best to reschedule your event without any penalty.
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  • CLASSES
    • Newberg
    • Vancouver
    • Castle Rock
    • Tiered Pricing
    • Online
  • FIELD TRIPS
  • FAMILY CAMPS
  • IronMen
  • RESOURCES
    • Photo Albums >
      • Family Camps
      • Genesis Expeditions
      • IronMen
      • Newberg Hub
      • Castle Rock Hub
    • Curriculum >
      • Science Foundations
      • Simple Science Fairs
      • Created Kinds
      • Children's Books
      • Copyright Policy
    • Food Clubs >
      • Vancouver
      • Newberg
    • Families >
      • Participant Agreement
      • Tiered Pricing
      • Scholarships
    • Volunteers >
      • Participant Agreement
      • New Volunteer
      • Record Hours
    • Teachers >
      • Participant Agreement
      • Statement of Faith
      • Class Proposal
    • Statement of Faith
    • Media Kit
    • Partners >
      • Awesome Science
      • Creation Quest
      • Design Science
      • Founded Fathers
      • Genesis Apologetics
      • MSH Creation Center
      • OCEANetwork
    • Donations