REFUND POLICY
- Individuals will not be refunded if paying/donating part of a larger bill for their school.
- Money given as a gift separate from a specific event, or given through a fundraising service such as GoFundMe or KickStarter will not be refunded unless required by a specific services policy.
- Schools and other sponsors will not be refunded after the service is provided unless the bill has been overpaid. The amount paid in excess will be used as a credit towards the next event with the same sponsor, or paid back to the event sponsor at their discretion.
- Cancellations which happen three months or more prior to an event will receive a full refund if prepaid and won't be billed.
- If a sponsor cancels an event less than three months from the start of an event they will still be billed for 50% of the event's cost. If the event was prepaid they will be refunded for 50% of the bill. Failing to find enough volunteers or the necessary funds, competing with a sporting event, or miss typing the date onto a school calendar are examples of hardships which will fall under this 50% cancellation policy. Please understand we are not likely to book an event within a three month window and will lose money if we don't charge to cover our expenses. Thank you for understanding and double checking your calendar before signing event contracts.
- What if a major event like poor weather (example snow or ice storms), the death of a key community/school staff member, or a school wide emergency (ex: lockdown) force the cancellation of an event? In this case contact us and we will do our best to reschedule your event without any penalty.
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